Status updates | Ackaia Corp. Incidents and maintenance reported on status page for Ackaia Corp. https://status.ackaia.com/ https://d1lppblt9t2x15.cloudfront.net/logos/03ac1e23791a7fe93864685666546bcd.png Status updates | Ackaia Corp. https://status.ackaia.com/ en Authorization Service Issues https://status.ackaia.com/incident/1081639 Mon, 05 Oct 2026 00:26:00 -0000 https://status.ackaia.com/incident/1081639#0ca1f0c40d760f74b290cfff2e50e52f2d2642984a295c027652dffe446630b0 Incident The issue affecting our authorization infrastructure has been resolved. The disruption was caused by an unexpected failure while applying a routine TLS certificate update, which temporarily made the affected authorization endpoint unavailable. Service has been fully restored and authorization requests are processing normally again. We found no indication that customer data, credentials, or authorization policies were compromised. Authorization Service Issues https://status.ackaia.com/incident/1081639 Mon, 05 Oct 2026 00:04:00 -0000 https://status.ackaia.com/incident/1081639#0c2ea9adff3daf02781f8454d4dea4de82329223566246f7fbac6dbcd667a9c2 Incident We have identified an issue with the Zero Trust Authorization Service. Environments protected by it may experience errors, interfaces failing to load correctly or completely, or unexpected, adverse behaviors. Our teams are already working to resolve this. Object upload failing in One Storage https://status.ackaia.com/incident/893463 Tue, 12 May 2026 15:03:00 -0000 https://status.ackaia.com/incident/893463#4d2d3064c1b8165158d476991ac3709018f72272c5cd2afd9c3be8d927ae8ffd Incident Post-mortem of the Ackaia One published: Our team has published a detailed post-mortem about this incident in our Journal. Access it at: https://journal.ackaia.com/articles/post-mortem-ackaia-one/ Object upload failing in One Storage https://status.ackaia.com/incident/893463 Tue, 12 May 2026 12:49:00 -0000 https://status.ackaia.com/incident/893463#a551e782914b9f9ef7d7131a52db4160d3888bf7d7fd913419274b7a0b116f04 Incident We confirm that the problem has been fixed. As of 12:30 PM on May 12th, error logs are decreasing exponentially. We estimate that users should no longer experience issues handling objects in One Storage. We will keep Ackaia Corp. engineers and datacenter staff on standby for the remainder of the day monitoring the situation. Honorable mention: 2 packs of Red Bull. Object upload failing in One Storage https://status.ackaia.com/incident/893463 Tue, 12 May 2026 12:28:00 -0000 https://status.ackaia.com/incident/893463#8733958c8c71a7d04285a8b3bbbc065d7e6400723a4ca3c4a21cfa8dd37db33b Incident Our teams worked through the night and implemented a fix. It may take a few hours to fully propagate. We are still monitoring the systems and expect to return to stable operation later today. Object upload failing in One Storage https://status.ackaia.com/incident/893463 Tue, 12 May 2026 02:17:00 -0000 https://status.ackaia.com/incident/893463#a08a0ea75eb09cabea50eb60445774c4d71c5d5563a5dd667949418bff6ebba4 Incident We have identified the problem. It's a more fundamental issue related to the infrastructure of one of our data centers. We are dependent on staff from that specific data center implementing the fix, as it requires physical access to one of our racks. We expect to fully restore the One Storage API within the next few hours. We will publish more information as soon as we have it. Object upload failing in One Storage https://status.ackaia.com/incident/893463 Tue, 12 May 2026 00:41:00 -0000 https://status.ackaia.com/incident/893463#0387601a7b80b4e72a6bd5fa59aa41a6b883382478eb895cda2c6d6f8a15383b Incident Our teams are still working to identify the problem. More updates will be published in the coming hours. Object upload failing in One Storage https://status.ackaia.com/incident/893463 Mon, 11 May 2026 22:27:00 -0000 https://status.ackaia.com/incident/893463#a4ee86e55fdb70a34c433d7c00c9c3e85794e44464af0ed10c01688aa3282582 Incident We've identified that the problem also affects object downloads, making One Storage completely inaccessible for some users. We are still working to identify the cause. Currently, we estimate that at least 30% of users have been affected. Object upload failing in One Storage https://status.ackaia.com/incident/893463 Mon, 11 May 2026 22:00:00 -0000 https://status.ackaia.com/incident/893463#e5cea4b8414649adc7b7dda323eea4c3cd79d0980fd7dca67213c37effc9fe6f Incident At approximately 10:00 PM UTC on May 11th, a massive amount of error logs began arriving in our systems. Teams have been dispatched and are investigating the problem. Apparently, only file transfers on One Storage were affected. Maintenance: Data migration between data centers https://status.ackaia.com/maintenance/495828 Tue, 14 Jan 2025 09:13:00 -0000 https://status.ackaia.com/incident/495828#d9549a2378c6547011ee01246e3be1c776f1eeebaa72308c6eef8e4bd2021bd3 Maintenance On January 14, 2025, starting in the morning (New York local time), Ackaia Corp. will conduct an operation to physically transport data on a flight from our data center in Ohio, USA to a data center with greater technological capacity in Falkenstein, Germany. This operation is complex and our services may be temporarily unavailable. Maintenance: Website UI Update https://status.ackaia.com/maintenance/465636 Fri, 22 Nov 2024 00:40:00 -0000 https://status.ackaia.com/incident/465636#6b26f2aacf0dac5475487d72966903f8c95580498053cfccd8393809616f6937 Maintenance Ackaia Corp.'s main website (ackaia.com) is undergoing a user interface update. Requests not being processed as expected. https://status.ackaia.com/incident/346492 Thu, 28 Mar 2024 19:24:00 -0000 https://status.ackaia.com/incident/346492#e12e863ef6d5c7df293e9957045b184632dda24dae30c0948eadbed7650499f2 Incident After a period of monitoring, the issue was observed to have been resolved. Requests not being processed as expected. https://status.ackaia.com/incident/346492 Tue, 26 Mar 2024 19:06:00 -0000 https://status.ackaia.com/incident/346492#c9787bd73a3956276cd89bdadf84d3924cd08b6baae6dd51dd3f7e6872e5b0e1 Incident We are investigating a failure in the processing of some requests on a node in our central datacenter. Unavailable or slow load balance servers https://status.ackaia.com/incident/344157 Thu, 21 Mar 2024 15:45:00 -0000 https://status.ackaia.com/incident/344157#f5db5ecbc0d76da16e32a6cb7c26fa91b4b8bf696e9303cce8fcd2c09fdeb8fc Incident The issue appears to have been resolved, we will continue monitoring these servers for the next few hours. Unavailable or slow load balance servers https://status.ackaia.com/incident/344157 Thu, 21 Mar 2024 15:42:00 -0000 https://status.ackaia.com/incident/344157#420ded91d35743ddab07f6ca9cdb7a6aa546d0bcda72ad1c6416e9b9038c1296 Incident We have identified the issue and are implementing a fix. Unavailable or slow load balance servers https://status.ackaia.com/incident/344157 Thu, 21 Mar 2024 15:28:00 -0000 https://status.ackaia.com/incident/344157#84b5e563f5d44f84a14dee86459db49795c5644a49c72b9911d6e4f2b495ab12 Incident This morning of 03/21, we identified a slowdown in our load balancing server infrastructure. Some servers are slow and others are completely unavailable, compromising a large part of Ackaia Corp's service provision around the world. We are investigating this. Maintenance: Preventive maintenance of Ackaia servers https://status.ackaia.com/maintenance/189438 Sun, 26 Mar 2023 19:15:13 -0000 https://status.ackaia.com/incident/189438#e0f8516564a9bff748b59b283ceda0a513f79697ae3710204e923e044fe19b18 Maintenance We will be conducting preventive maintenance on Ackaia's servers in order to ensure the integrity of all files and systems.