Incidents reported on status page for Ackaia Corp. https://status.ackaia.com/ https://d1lppblt9t2x15.cloudfront.net/logos/03ac1e23791a7fe93864685666546bcd.png https://status.ackaia.com/ en https://status.ackaia.com/incident/893463 Tue, 12 May 2026 15:03:00 -0000 https://status.ackaia.com/incident/893463#4d2d3064c1b8165158d476991ac3709018f72272c5cd2afd9c3be8d927ae8ffd Post-mortem of the Ackaia One published: Our team has published a detailed post-mortem about this incident in our Journal. Access it at: https://journal.ackaia.com/articles/post-mortem-ackaia-one/ https://status.ackaia.com/incident/893463 Tue, 12 May 2026 12:49:00 -0000 https://status.ackaia.com/incident/893463#a551e782914b9f9ef7d7131a52db4160d3888bf7d7fd913419274b7a0b116f04 We confirm that the problem has been fixed. As of 12:30 PM on May 12th, error logs are decreasing exponentially. We estimate that users should no longer experience issues handling objects in One Storage. We will keep Ackaia Corp. engineers and datacenter staff on standby for the remainder of the day monitoring the situation. Honorable mention: 2 packs of Red Bull. https://status.ackaia.com/incident/893463 Tue, 12 May 2026 12:28:00 -0000 https://status.ackaia.com/incident/893463#8733958c8c71a7d04285a8b3bbbc065d7e6400723a4ca3c4a21cfa8dd37db33b Our teams worked through the night and implemented a fix. It may take a few hours to fully propagate. We are still monitoring the systems and expect to return to stable operation later today. https://status.ackaia.com/incident/893463 Tue, 12 May 2026 02:17:00 -0000 https://status.ackaia.com/incident/893463#a08a0ea75eb09cabea50eb60445774c4d71c5d5563a5dd667949418bff6ebba4 We have identified the problem. It's a more fundamental issue related to the infrastructure of one of our data centers. We are dependent on staff from that specific data center implementing the fix, as it requires physical access to one of our racks. We expect to fully restore the One Storage API within the next few hours. We will publish more information as soon as we have it. https://status.ackaia.com/incident/893463 Tue, 12 May 2026 00:41:00 -0000 https://status.ackaia.com/incident/893463#0387601a7b80b4e72a6bd5fa59aa41a6b883382478eb895cda2c6d6f8a15383b Our teams are still working to identify the problem. More updates will be published in the coming hours. https://status.ackaia.com/incident/893463 Mon, 11 May 2026 22:27:00 -0000 https://status.ackaia.com/incident/893463#a4ee86e55fdb70a34c433d7c00c9c3e85794e44464af0ed10c01688aa3282582 We've identified that the problem also affects object downloads, making One Storage completely inaccessible for some users. We are still working to identify the cause. Currently, we estimate that at least 30% of users have been affected. https://status.ackaia.com/incident/893463 Mon, 11 May 2026 22:00:00 -0000 https://status.ackaia.com/incident/893463#e5cea4b8414649adc7b7dda323eea4c3cd79d0980fd7dca67213c37effc9fe6f At approximately 10:00 PM UTC on May 11th, a massive amount of error logs began arriving in our systems. Teams have been dispatched and are investigating the problem. Apparently, only file transfers on One Storage were affected. https://status.ackaia.com/incident/495828 Tue, 14 Jan 2025 09:13:00 -0000 https://status.ackaia.com/incident/495828#d9549a2378c6547011ee01246e3be1c776f1eeebaa72308c6eef8e4bd2021bd3 On January 14, 2025, starting in the morning (New York local time), Ackaia Corp. will conduct an operation to physically transport data on a flight from our data center in Ohio, USA to a data center with greater technological capacity in Falkenstein, Germany. This operation is complex and our services may be temporarily unavailable. https://status.ackaia.com/incident/465636 Fri, 22 Nov 2024 00:40:00 -0000 https://status.ackaia.com/incident/465636#6b26f2aacf0dac5475487d72966903f8c95580498053cfccd8393809616f6937 Ackaia Corp.'s main website (ackaia.com) is undergoing a user interface update. https://status.ackaia.com/incident/346492 Thu, 28 Mar 2024 19:24:00 -0000 https://status.ackaia.com/incident/346492#e12e863ef6d5c7df293e9957045b184632dda24dae30c0948eadbed7650499f2 After a period of monitoring, the issue was observed to have been resolved. https://status.ackaia.com/incident/346492 Tue, 26 Mar 2024 19:06:00 -0000 https://status.ackaia.com/incident/346492#c9787bd73a3956276cd89bdadf84d3924cd08b6baae6dd51dd3f7e6872e5b0e1 We are investigating a failure in the processing of some requests on a node in our central datacenter. https://status.ackaia.com/incident/344157 Thu, 21 Mar 2024 15:45:00 -0000 https://status.ackaia.com/incident/344157#f5db5ecbc0d76da16e32a6cb7c26fa91b4b8bf696e9303cce8fcd2c09fdeb8fc The issue appears to have been resolved, we will continue monitoring these servers for the next few hours. https://status.ackaia.com/incident/344157 Thu, 21 Mar 2024 15:42:00 -0000 https://status.ackaia.com/incident/344157#420ded91d35743ddab07f6ca9cdb7a6aa546d0bcda72ad1c6416e9b9038c1296 We have identified the issue and are implementing a fix. https://status.ackaia.com/incident/344157 Thu, 21 Mar 2024 15:28:00 -0000 https://status.ackaia.com/incident/344157#84b5e563f5d44f84a14dee86459db49795c5644a49c72b9911d6e4f2b495ab12 This morning of 03/21, we identified a slowdown in our load balancing server infrastructure. Some servers are slow and others are completely unavailable, compromising a large part of Ackaia Corp's service provision around the world. We are investigating this. https://status.ackaia.com/incident/189438 Fri, 31 Mar 2023 16:39:07 -0000 https://status.ackaia.com/incident/189438#c17b52b8e19d4e8fde44c67f80ecb416bfef53d1e445c7016e4c115cd1501f87 Maintenance completed https://status.ackaia.com/incident/189438 Thu, 30 Mar 2023 09:00:00 -0000 https://status.ackaia.com/incident/189438#e0f8516564a9bff748b59b283ceda0a513f79697ae3710204e923e044fe19b18 We will be conducting preventive maintenance on Ackaia's servers in order to ensure the integrity of all files and systems.